Privacy Policy

1.1. When the Site is used, the Operator may collect the following data:

1.1.1. Personal data provided by the user:

• name and contact details (email, phone number);
• data provided when placing an order;
• other information provided by the user voluntarily.

1.1.2. Technical data collected automatically:

• IP address;
• cookies;
• browser and device information;
• access time and pages visited.

The collected data is used to:

• identify the user;
• process orders and payments;
• communicate with the user (notifications, support);
• improve the Site and services;
• resolve disputes between the user and the Service Provider;
• perform analytics based on anonymized data.

3.1. The Operator may transfer personal data to third parties in the following cases:

• with the user’s consent;
• to Service Providers to fulfill the order;
• to payment providers to process payments;
• in cases provided for by the laws of the Republic of Belarus;
• to protect the rights and legitimate interests of the Operator.

3.2. The Operator may entrust the processing of personal data to authorized persons (processing and technical partners).

Example of an authorized person:

• payment provider (processing) — to enable payments;
• data processed: payment data, email, order ID;
• purpose: carrying out transactions and sending payment confirmations;
• retention period: in accordance with legal requirements and security standards.

3.3. Payment providers process data in accordance with security standards, including PCI DSS.

4.1. The Operator takes the necessary organizational and technical measures to protect personal data.

4.2. Only authorized persons who are bound by confidentiality obligations have access to the data.

4.3. Data is transmitted over secure communication channels (SSL/TLS).

5.1. The Operator may amend this Policy.

5.2. The current version is published on market.platio.by.

5.3. The new version takes effect upon publication.

This Policy is governed by the laws of the Republic of Belarus.