Public Offer

• Online Store – the online platform hosted on the market.platio.by domain that enables users to select, order and pay for a subscription.
• Operator – Platio Payment Technologies LLC, which provides the technological infrastructure of the online store.
• Contractor – any legal entity or individual with whom the Operator has concluded a Commission Agreement and who enters into direct relations with the User to provide access to its own Services or to Services it has the right to grant access to (hereinafter, the subscription).
• User – a person who uses the Online Store to obtain a subscription and pays with a bank payment card.
• Commission Agreement – an agreement between the Operator and the Contractor under which the Operator, on the Contractor’s instructions, in its own name but at the Contractor’s expense and for a fee, carries out transactions aimed at the provision of services by the Contractor.

2.1. The Operator provides Users with a subscription service through the Online Store using the User’s devices.

2.2. The Operator is not responsible for the content, quality or technical characteristics of the subscription. For all matters relating to the subscription, the User should contact the Contractor directly.

2.3. The subscription terms are determined by the Contractor and stated in the Online Store.

2.4. To obtain access to the subscription, the User may contact the Contractor, the Operator or another person designated by the Operator. The User must provide accurate information about the purchased subscription. If the information provided is inaccurate, the Operator is not liable for any refusal by the Contractor to grant access.

2.5. The Operator’s obligations are deemed fulfilled once the Contractor grants access to the subscription. The User’s obligations are deemed fulfilled once the funds are credited to the Operator’s settlement account.

2.6. The Operator is not liable if the User does not use the subscription within the specified period. The User decides independently whether to use the subscription and when to start and stop using it.

3.1. The Agreement is deemed concluded upon the User’s acceptance of this public offer. Acceptance means the User’s performance of actions confirming the intention to conclude the Agreement, namely placing an order and paying for the subscription.

3.2. Acceptance means the User’s full and unconditional consent to all terms of this public offer without any reservations or exceptions.

3.3. The Operator confirms the conclusion of the Agreement by sending the User a receipt and an electronic certificate containing information about the purchased subscription.

3.4. The Operator’s obligations under the Agreement are deemed fully performed upon the occurrence of one of the following legal facts (whichever occurs first): the moment the Contractor sends the subscription information to the User for obtaining access, provided that the Contractor has confirmed its willingness to honor the subscription before the access period expires;

• if the subscription is invalid;
• if the User who expressed the wish to use the subscription did not contact the Contractor to obtain the purchased access right.

4.1. Subscriptions provided by the Operator are paid on a 100% prepayment basis by bank payment card.

4.2. Users pay in the following currency:

• residents of the Republic of Belarus — in Belarusian rubles,
• non-residents of the Republic of Belarus — in Belarusian rubles, Russian rubles, euros or US dollars.

4.3. The subscription is provided to the User after its price has been paid in full.

4.4. The Contractor determines the price of the subscription.

4.5. If the User is responsible for non-performance of obligations under this Agreement, the prepayment is retained by the Operator.

4.6. The User transfers the subscription price to the Operator’s current (settlement) bank account, and the Operator accepts the prepayment against the payments due from the User to the Contractor under this Agreement, as evidence of the conclusion of this Agreement and as security for its performance.

4.7. Unused funds on the personal account are refunded to the User upon the User’s request in Belarusian rubles in accordance with the Refund Policy. For refunds in Russian rubles, euros or US dollars (for non-residents of the Republic of Belarus), currency conversion costs are borne by the Operator.

5.1. The Contractor is entitled to:

5.1.1. The Contractor has the right to change the content and terms of the subscription.

5.1.2. Refuse to perform the Agreement if, in accordance with the Operator’s rules, the nature of the selected subscriptions or the law, or due to the User’s age, health or other personal characteristics, access services under the selected subscription cannot be provided to the User.

5.2. The Contractor undertakes to:

5.2.1. The Contractor undertakes to transfer to the User the access rights under the purchased subscription in accordance with the stated terms.

6.1. Obligations of the User:

6.1.1. Agree with the Contractor on the date and time of access before the subscription expires.

6.1.2. The User must use the subscription no later than the date stated on it. Otherwise, this agreement is deemed unperformed through the User’s fault.

6.2. Rights of the User:

6.2.1. During the subscription period, the User may submit an application to extend the subscription by 14 days if, due to circumstances within the Operator’s control, the User was unable to access the subscription during its validity period.

7.1. The Operator undertakes to:

• ensure the operation of the online store;
• provide access to the platform’s services;
• ensure the protection of transmitted data.

7.2. The Operator is entitled to:

• engage third parties to support the operation of the platform;
• amend the terms of the offer;
• restrict access in the event of a breach of the terms.

8.1. The Parties are liable for non-performance (improper performance) of their obligations under this Agreement in accordance with the laws of the Republic of Belarus.

8.2. The Operator is not liable:

• for the User’s losses related to obtaining the subscription;
• for the accuracy of information and prices provided by the Contractor to the Operator;
• for harm caused to the User’s life, health or property while receiving services under the subscription, if such harm is caused by circumstances within the control of the Contractor or the User;
• for harm caused to the User while receiving services under the subscription as a result of culpable actions of the Contractor itself, or where the User failed to follow the rules of conduct and safety measures of which the Contractor had warned them;
• for the quality of access under the subscription provided by the Contractor, or for the purchase of additional subscriptions from the Contractor without the Operator’s involvement.

8.3. The Parties are released from liability for partial or complete non-performance of their obligations under this Agreement if such non-performance results from force majeure circumstances that arose after the conclusion of the Agreement and that the party could not reasonably foresee or prevent.

8.4. Force majeure means extraordinary events that did not exist at the time the Agreement was signed, arose beyond the will of the Parties, and whose occurrence and effect the Parties could not prevent by measures and means that could fairly be required and expected in the specific situation from the Party affected by force majeure. Force majeure includes, among other things, the following circumstances: fire, natural disasters, war and hostilities, blockade, epidemics, epizootics, and acts of public authorities affecting the Parties’ performance of their obligations under this Agreement.

8.5. All disputes and disagreements between the Parties arising out of or in connection with this Agreement shall be resolved by submitting claims. A response to a claim is signed by the recipient of the claim or its representative and sent to the claimant. The time limit for responding to a claim is 15 business days. The governing law is the law of the Republic of Belarus.

9.1. The Operator may amend the terms of the offer without prior notice.

9.2. The current version is published on market.platio.by.

• Refund Policy
• Privacy Policy