If your question is not listed
Payment, refunds and data processing are described in the platform documents — in more detail than a short answer can give.
— questions and answers
Frequent questions
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Platio supportWrite to us — we will sort it out
support@platio.byRight after a successful payment — the email with the link and the receipt arrive at the address you entered.
Yes. We accept Visa, Mastercard and Belkart cards, payments via ERIP and Google Pay. Payment goes through a secure Platio page.
You pick the currency in the header — prices are recalculated at the rate on the payment day. The charge goes through in the currency you picked.
Refunds follow the seller’s terms. Write to support@platio.by — we will help file the request and keep an eye on the deadlines.